Knowledge Base

Overview

Truestamp publishes four legal documents as pages on www.truestamp.com: the Privacy Policy, the Terms of Service, the Cookie Policy, and the Data Processing Addendum (DPA). All four pages are public and require no sign-in. This concept is a pointer directory only: it says which documents exist, where each one lives, and what each covers in a sentence. The pages themselves are the authoritative, binding text, and each page displays its own last-updated date; nothing here restates or summarizes their terms. The Privacy Policy, Terms of Service, and Cookie Policy are linked from the site footer; the DPA page is linked from within each of those three documents.

Where is the Privacy Policy?

At https://www.truestamp.com/privacy-policy. It explains how Truestamp collects, uses, and protects personal information, identifies Truestamp Inc. as the controller of personal data under the GDPR, the UK GDPR, and equivalent laws, and names [email protected] as the contact for any privacy matter.

Where are the Terms of Service?

At https://www.truestamp.com/terms-of-service. The Terms of Service are the usage agreement that governs use of Truestamp’s cryptographic timestamping platform and services.

Is there a Cookie Policy?

Yes, at https://www.truestamp.com/cookie-policy. It explains how the Truestamp website uses cookies and similar technologies, such as browser local storage, and how they relate to the Privacy Policy.

Does Truestamp offer a Data Processing Addendum (DPA)?

Yes. The page at https://www.truestamp.com/dpa describes when a business customer needs a DPA (broadly: when Truestamp processes personal data as a processor on behalf of a customer acting as a controller) and how to obtain the document itself. The current signable version is available on request: email [email protected] from the email address associated with your Truestamp account or organization, and Truestamp provides the document for review and signature.

What language are the legal documents in?

English, and English only. All four documents are published in a single authoritative English version, and each page carries a banner saying so: the English text governs in the event of any conflict or question of interpretation.

The rest of the Truestamp site is translated into German, Spanish, French, Japanese, Russian, Ukrainian, and Simplified and Traditional Chinese, so on these four pages the navigation, footer and language picker appear in the reader’s language while the document body stays in English. That is deliberate, not a gap in the translations. Translated content elsewhere on the site is provided for convenience and does not modify these documents.

Who do I contact with a privacy or legal question?

[email protected] is the contact address published on both the Privacy Policy and DPA pages for privacy matters, data-subject requests, and DPA requests. For general product support and the security contact, see getting support.