Support
We're here to help you get the most out of Truestamp. Find answers to common questions or get in touch with our support team.
Community & Updates
Share feedback, follow what we're building next, and see what just shipped. Each opens right here in a popup, so no separate account is needed.
Knowledge Base
Browse the concepts behind Truestamp. Pick a domain to explore, follow the links between concepts, or search across everything.
Product
what Truestamp is, what it proves and does not prove, submission window framing.
Global Search
How the search page at https://www.truestamp.com/search auto-detects what you paste (26-character item ID, block/beacon/entropy UUID, 32-128 hex digest, or free text over names, descriptions, and tags) and returns grouped items, blocks, beacons, and entropy observations with team-aware visibility.
Legal Documents
Directory of Truestamp's public legal documents - Privacy Policy at /privacy-policy, Terms of Service at /terms-of-service, Cookie Policy at /cookie-policy, and the Data Processing Addendum (DPA) at /dpa - with the one-line scope of each page and how to request a signable DPA copy.
Submission Window
The submission window is Truestamp's honest time guarantee, the cryptographic proof that data was submitted after one public block and before the block that includes it, which is why we say submitted and submission window rather than created or creation time.
Support and Contact Channels
How to get help from Truestamp - email [email protected] for general help and [email protected] for responsible vulnerability disclosure, the public /support page (feedback, roadmap, changelog, and a searchable knowledge base browser), the /security page, and /.well-known/security.txt.
What Truestamp Does Not Prove
The honest limits of a Truestamp proof - it attests submission timing and data integrity but not creation time, not authorship or ownership, not the truthfulness of the content, and not that data existed before it was submitted.
What Truestamp Is
Plain-language overview of Truestamp, the data-integrity and timestamping service that turns submitted data into a portable cryptographic proof that the data was submitted within a proven time window, independently verifiable by anyone without trusting or contacting Truestamp.
What Truestamp Proves
The affirmative guarantees of a Truestamp proof - data existence and integrity that the exact bytes existed unchanged, submission within a time window bracketed by public-blockchain commitments, and independent offline verification against Stellar and Bitcoin without trusting Truestamp.
Get Help
API Documentation
Comprehensive guides for the REST and GraphQL APIs, including interactive documentation and code examples.
View API DocsFAQ
Quick answers to the most commonly asked questions about timestamping and verification.
Browse FAQSecurity Issues
Report security vulnerabilities through our responsible disclosure program.
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