Item retention
The per-plan window a Truestamp item is kept - 90 days on the Free tier (expired items enter the deleted_expired state with an email warning and a 7-day cancellable grace period), unlimited on paid tiers; team-owned items follow the team billing owner's plan.
Overview
Item retention is the plan limit deciding how long items are kept. On the Free
tier items are retained for 90 days; once the window passes, a background process
schedules the item for expiration deletion, moving it to the deleted_expired
item state with a 7-day grace period during which the
deletion can be cancelled and the item restored, and the owner is warned by email
before removal happens. Paid tiers retain items indefinitely. Retention follows
the item owner’s plan, and team-owned items follow the team
billing owner’s plan for this purpose. See
plans, limits, and entitlements for the tier
table and the item lifecycle for the deletion states
and grace periods.